Service Charter / Guest Information
Agriturismo Casale dei Frontini
Frontignano – Todi (PG)
Welcome to Casale dei Frontini
Nestled in the gentle hills of Umbria, Casale dei Frontini is a family-run farmhouse combining the authenticity of country life with modern hospitality comforts.
Our Service Charter aims to provide guests with clear and transparent information about what they can expect during their stay: welcome, services, rules, and quality commitments.
📍 Property details
- Address: Via Valle Andrea, 12 Frontignano – Todi (PG)
- Phone / WhatsApp: +39 075 8852174
- Website: www.casaledeifrontini.it
- Check-in: from 3:00 PM to 8:00 PM
- Check-out: by 10:30 AM
🌾 Services included in the stay
During your stay at Casale dei Frontini, guests can enjoy the following free services:
- Breakfast with local products and homemade sweets
- Bed and bath linen
- Free Wi-Fi connection
- Panoramic swimming pool surrounded by greenery
- Free parking on the property
- Heating and air conditioning
- Daily room cleaning
- Courtesy amenities for the first night
- Towel change every 2 days and bed linen change every 5 days
- Upon request, daily towel change with a supplement of €5 per set, per person
- Children’s playground
- Table tennis
- Bocce court
🪙 Optional paid services
Upon request and subject to availability, the following additional services are offered:
- Pet accommodation (daily supplement)
- Extra bed
- Crib or cot for children
- E-bike rental to explore the surroundings
- Extra linen or bed sheet change
- Savory breakfast upon request
- Daily towel change with a supplement of €5 per set, per person
🤝 Commitments to guests
We strive daily to guarantee authentic, respectful, and quality hospitality:
- Constant cleaning and maintenance of the premises
- Friendly welcome and staff availability
- Attention to guests’ well-being and privacy
- Promotion of a sustainable lifestyle and the Umbrian territory
🏡 Stay rules
To ensure a pleasant and peaceful experience for everyone, we ask our guests to:
- Respect quiet hours and common areas
- Report any faults or problems to staff
- No smoking inside the rooms
- Use the facilities with care
♻️ Energy saving
You have chosen a holiday in direct contact with nature; please help us respect and protect the environment by limiting water, gas, and electricity consumption.
Please turn off lights, heating, and other electrical appliances when you leave your room or when not needed.
🔑 Keys
During the stay, the key is not kept at reception but remains with the guest.
In case of lost key, a fee of €15.00 will be charged for replacement.
❌ Cancellation policy
- Reservation with a 30% deposit by credit card, PayPal, Apple Pay, Google Pay, or bank transfer.
- FREE cancellation up to 15 days before arrival.
- If cancelled between 14 and 6 days before arrival, the deposit will be retained.
- If cancelled within 5 days of arrival or early departure, the full stay amount will be charged.
- Payment of the balance is due upon departure.
💶 Tourist tax
The tourist tax is payable on site in cash.
The amount of the tax is €1.50 per person per night, only for the first 4 nights.
The following exemptions apply:
- Children under 15 years of age.
🌻 Thank you for choosing Casale dei Frontini!
We wish you a pleasant stay among the Umbrian hills, full of relaxation, nature, and warm hospitality.
